There’s always the risk of promoting the competition by mentioning them on your website but after reviewing the following chart we’re really not very worried.
* Ittria’s preferred supplier: Octopus Energy, Tenant Shop’s preferred supplier: Green Star Energy
** Based on Ofgem Typical Domestic Consumption Values published 2015 (https://www.ofgem.gov.uk/gas/retail-market/monitoring-data-and-statistics/typical-domestic-consumption-values). Medium usage for gas (12,500 kWh) and electricity (3,100 kWh Profile Class 1). Comparison is based on Fixed tariffs paid monthly by Direct Debit as at 27th June 2017 as per the Spark website.
*** Based on TrustPilot as at 27th June 2017.
“We have been using Ittria for managing utility suppliers, council tax etc for some years. In the past, we have used a variety of other companies for this or even done it ‘in-house’. I can honestly say their processes are efficient and get the job done, leading to enhanced customer satisfaction from our landlords/tenants. Additionally, it has reduced the office workload when dealing with issues regarding utilities at tenant changeover. Furthermore, they generate an additional but welcome income stream.”
Nick Horan – Belvoir Lettings, Dundee,
“I am more than happy to recommend Ittria, the process is so simple. All utility suppliers are notified with the click of a button at both move-in and move-out, and we get email confirmation. The changing of suppliers during the void periods has been smooth, and the commission is great!”
Katie Everitt – Belvoir Lettings,
“We are very happy with the service we have from Ittria. Ittria deal with all our utility and council tax notifications for tenants moving in and out. They are happy to help with any problems we have where utility companies have billed wrongly which is generally due to an error due to the utility company rather than the information from Ittria. In any case, we just pass them the information and they deal with it. We are pleased that Ittria has now partnered with Octopus Energy, who recently came top in a uSwitch customer satisfaction survey and was named Supplier of the Year, so we are confident that our tenants are getting a good deal and good service. We have recently moved to Ittria’s ‘void process’ where a property is switched to Octopus when a tenant moves out – this should increase our commission.”
Amanda Campbell – Belvoir Falkirk,
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