- On January 18, 2018
- In News
- By Ittria
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Newcomer Octopus Energy is the only gas and electricity supplier to be a Which? Recommended Provider for 2018. The biggest energy company survey of its kind, this year it has results for 31 energy companies in England, Scotland and Wales.
Small energy company Octopus Energy is the only energy firm to achieve the sought-after Which? Recommended Provider award this year.
This is the first year Octopus Energy has been big enough to include in our survey. It began supplying energy in 2015, and customers have immediately ranked it among the best energy companies.
Besides being rated highly by its customers, Octopus Energy was the only firm to pass all of our tough assessments. These include our assessment of procedures and practices, an undercover investigation into how quickly customers can get through to a human, analysis of complaints data and a check on how its prices compare with other suppliers.