Agent support

Our clients are primarily Letting Agents who require Referencing of tenants as a standard industry practice. Ittria’s Letting Agent Platform is designed to provides agents services throughout the Change of Tenancy process, including credit checks and full referencing, as well as utilities switching and notification services for their tenants.

In order to take the guesswork out monthly income from commissions, we launched the Profit Guarantee program which calculates your specific level of income based on your properties under management. Agents continue to provide us with their void and check in data however payments are the same monthly, based on averages rather than transactions. As you grow, your income stream grows!

You may have already received e-mail notifications from our sales team, a postcard by mail or accessed our website ittria.co.uk. If you have not received any information regarding Ittria services, we apologise and ask that you please call our office at 01652 601400 and we’ll arrange to provide you and your staff with everything necessary.

We’ve created a form that covers the information provided to Ittria and our preferred suppliers. Please click here for a link to the data consent printable form & web-form.

Consumer rights allow a 14-day cooling off period, from the date of order to cancel, with no fees involved.

Our free notifications service provides tenants with Gas, Electric and Water meter details and/or changes when they have left a property and includes providing notice to council tax offices at the tenants new location.

Our customer service team is based on the outskirts of Edinburgh at our new office located at Suite 4, Adam Ferguson House, Eskmills, Musselburgh EH21 7PB.

We have a number of revenue generating products and cost saving services being rolled out over the coming months and we contact all of our Partners monthly with a Service Update to let them know as they’re launching.